How can I place an order?
You can place your order directly on our website. For assistance, call 0328-8000416 and our team will guide you.

Customer Support Hours
Mon – Sat | 10:00 AM – 10:00 PM

How long does delivery take?
Orders placed before 4:00 PM (Mon–Sat) are dispatched within 1 working day. In rare cases of stock unavailability, dispatch may take 2–3 working days. Delivery typically takes 2–3 working days after dispatch (city-wise variation may apply).

Which courier will deliver my parcel?
We deliver through trusted courier partners including TCS, Call Courier, and Post-Ex. Deliveries are usually made between 8:00 AM – 5:00 PM.

Delivery Charges
Delivery charges are PKR 250 nationwide.

Payment Method
We currently offer Cash on Delivery (COD).

Can I track my order?
Yes. After dispatch, we share the Tracking ID via SMS/Email. You may also call 0328-8000416 for tracking support.

Can I change my order after placing it?
Changes are possible before dispatch. Please call 0328-8000416 as soon as possible. Once dispatched, changes may not be possible.

Can I cancel my order?
Yes—please call us before 1:00 PM to request cancellation. Once dispatched, cancellation may not be possible.

Contact Rooba Shoes
Phone: 0328-8000416
Email: roobashoes@gmail.com